Brainyware, an Italian deep tech start-up specialising in generative artificial intelligence solutions for businesses, announces that it has taken a decisive step forward in the evolution of its offering by introducing advanced customisation of use cases, designed to adapt AI to the real processes and specific needs of each company.
Thanks to the new low-code platform, businesses can now train AI agents on specific tasks, automate repetitive activities and support teams in their daily operations, building solutions that meet the real needs of their business. The platform allows you to create truly operational artificial intelligence agents: tools capable of understanding and querying complex documents, regulations and contracts; generating reports and documents independently; managing tickets, customer care and compliance activities; analysing press reviews and editorial content; and orchestrating intelligent workflows throughout the entire administrative and operational chain.
The first projects implemented indicate that the automation of document processes, internal assistance and compliance can free up to 30% of the operating time currently dedicated to manual activities. This amount of time can be reinvested in activities with greater added value, generating not only savings but also new operating margins.
“Market research has shown us that the real question is not whether companies can adopt AI, but whether AI can adapt to their processes,” says Alberto Adorini, CEO and co-founder of Brainyware, in a statement (pictured). “Today, a consulting firm can create offers and quotes in minutes, a utility company can configure an assistant that knows rates and procedures, and a press office can automate the analysis of reviews by comparing them with press releases. There are thousands of possible use cases: generative AI truly becomes tailor-made. It is not about replacing people, but freeing them from repetitive tasks. The hours saved can be reinvested in strategic functions, and this is what CEOs appreciate most.
Since entering the market, Brainyware has worked to systematically remove the obstacles that hinder the adoption of generative AI in Italian companies. The first barrier was data sovereignty: the solution operates entirely on-premises using dedicated hardware, ensuring that sensitive information, know-how and documents remain within the company’s infrastructure, a crucial requirement for sectors such as healthcare, finance, public administration and forensic activities. The second barrier concerns cost, which has been overcome with clear and accessible pricing based on a fixed fee, eliminating the volatility of consumption-based models and making AI sustainable even for SMEs. The third barrier is the ability of AI to provide accurate and contextualised responses, which has been resolved through a proprietary engine trained on each company’s specific data, capable of generating highly relevant information for the business. With the new low-code platform, Brainyware now breaks down the fourth and final barrier: the ability to adapt AI to real business processes. Customisation becomes a native element of the solution, enabling the rapid creation of agents configured to the procedures, documentation and operational activities of each organisation, without the need for dedicated software development.
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