CiaoDott, a vertical voice-based AI platform for the healthcare sector, has announced the completion of a \u20ac1.5 million pre-seed funding round, which will enable it to accelerate the roll-out of innovations for healthcare facilities and patients.<\/p>\n\n
The equity-based capital raise was led by The Techshop, a venture capital fund specialising in early-stage B2B software companies, and saw participation from co-investors: Vento, Club degli Investitori, Growth Engine and Alpha Venture.<\/p>\n\n
Founded in 2025, CiaoDott is a voice-based artificial intelligence platform designed to alleviate the telephone overload faced by medical centres, ensuring consistent, timely and coherent responses to patients. The telephone remains the primary communication channel used by patients, with more than 7 out of 10 appointments booked via this channel and around a third of calls going unanswered. CiaoDott autonomously handles 70% of calls, from bookings to common queries, allowing healthcare facilities to focus on patient care. The solution stands out for its specialisation in the Italian healthcare market, featuring fully customised AI voice assistants that are easy to integrate with existing systems. These assistants are trained on medical terminology and the booking workflows of every medical specialism, and handle calls autonomously with the professionalism of an expert reception service. <\/p>\n\n
The company operates in a market sector with significant growth potential, given that in Italy 9.4% of GDP is spent on healthcare (OECD data) and there are 123,000 facilities \u2013 including medical centres, diagnostic centres and dental practices \u2013 which require advanced technological tools to optimise their processes.<\/p>\n\n
CiaoDott has already established partnerships with organisations such as Politerapico Monza, Benacus Lab and Centro Medico Manara, and has proven its ability to solve a real-world problem, having handled over 500,000 interactions.<\/p>\n\n
Thanks to the funds raised, CiaoDott will invest in upgrading its technology platform, with a particular focus on developing booking workflows tailored to specific medical sectors such as orthopaedics, dentistry and dermatology, as well as in strategic marketing initiatives to accelerate its expansion into the Italian healthcare market, making the solution the standard in clinics and diagnostic centres.<\/p>\n\n
In line with its ambitious growth targets, the investment will support the expansion of the CiaoDott team, which is set to grow to around 15 people by 2026, with recruitment focusing primarily on tech and sales roles, in order to accelerate development and market expansion.<\/p>\n\n
“This funding round represents a significant recognition of the work we are doing to bring tangible innovation to the Italian healthcare sector,” said Riccardo Morotti, CEO and co-founder of CiaoDott (pictured with the team), in a statement. “We are building a voice assistant for the healthcare sector, because in this field a generic solution is not enough, and only a vertical approach allows AI to reliably follow the correct workflows. Our AI assistants resolve more than 70% of calls without human intervention and without any waiting time for the patient. We want to give professionals back their precious time, allowing them to focus on what really matters: patient care. This funding will enable us to accelerate technological development and bring our solution to an ever-increasing number of healthcare facilities across Italy.” <\/p>\n\n
“At CiaoDott, we found exactly what we look for in a pre-seed investment: a close-knit and competent team and a well-designed solution to a real problem, underpinned by ambition and a willingness to learn quickly. The evidence of product-market fit is concrete and measurable: clinics already up and running, contracted revenue, and customer satisfaction with the management of complex booking flows. “Added to this is the maturity now achieved by voice models, which opens up a real opportunity to automate end-to-end processes that until recently took up a significant amount of professionals\u2019 time, and CiaoDott is in the best position to capitalise on this,” says Gianluca D’Agostino, founder and managing partner of The Techshop.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" The start-up has closed its pre-seed funding round to develop a voice platform for Italian healthcare facilities<\/p>\n","protected":false},"author":125,"featured_media":157353,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1317],"tags":[1324,1492,1143,1137,1136],"companies":[3289],"journalist":[1518],"class_list":["post-157355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-funding-news","tag-artificial-intelligence-en","tag-healtcare-en","tag-investments","tag-italy-en","tag-startup-en-2","companies-ciaodott","journalist-editorial-staff-en"],"featured_sizes_urls":{"thumbnail":{"src":"https:\/\/www.startupbusiness.it\/wp-content\/uploads\/2026\/03\/unnamed-1-2.webp","width":150,"height":94,"crop":false,"srcset":false,"alt":"intelligenza artificiale sanit\u00e0"},"large":{"src":"https:\/\/www.startupbusiness.it\/wp-content\/uploads\/2026\/03\/unnamed-1-2.webp","width":1024,"height":643,"crop":false,"srcset":false,"alt":"intelligenza artificiale sanit\u00e0"},"2048x2048":{"src":"https:\/\/www.startupbusiness.it\/wp-content\/uploads\/2026\/03\/unnamed-1-2.webp","width":1500,"height":942,"crop":false,"srcset":false,"alt":"intelligenza artificiale sanit\u00e0"}},"acf":[],"yoast_head":"\n