Doctorsa, a European platform that connects travellers and doctors in 40 countries around the world, has announced that it has closed a €1 million investment round led by PranaVentures, with Vento and 40Jemz Ventures also participating.
Founded by Nadia Neytcheva and Francesco Maria Serino (pictured) in Milan and operating under the Doctorsa brand since 2023, the platform has already supported over 250,000 travellers in three years with a digital healthcare assistance service available 24 hours a day, 7 days a week.
The platform enables travellers to connect with a network of 550 doctors in 40 countries, selected to provide video consultations, clinical support and, where necessary, medical prescriptions. The service can be accessed quickly without any prior subscriptions or sign-ups: simply describe your symptoms on the platform to select – on average within five minutes – one of the doctors available in the country where you are currently located. The video consultation takes place immediately after selection, in English and at an affordable cost, starting from 20 euros. In this way, Doctorsa is making its mark in the digital health sector by specifically addressing the demand for urgent care amongst travellers.
At a time when agentic commerce is growing rapidly in the travel sector, Doctorsa is also bringing agentic artificial intelligence solutions to the healthcare sector: it has, in fact, developed a proprietary agentic booking system which, thanks to open standard interfaces, allows users to request and book a medical appointment via their AI assistant, whilst retaining ultimate control over the booking process at all times.
Thanks to the new capital invested through PranaVentures’ first fund and its operational support, Doctorsa aims to consolidate its presence in its current markets and accelerate its international expansion, with a particular focus on the United States, whose citizens already account for around 40 per cent of the patients it manages. The company will also begin developing its B2B offering, aimed at travel industry operators, insurance companies and businesses interested in integrating global digital healthcare services into their own offerings or corporate welfare programmes.
Nadia Neytcheva, CEO of Doctorsa, says in a statement: “For years, the healthcare sector has asked people to adapt to its processes. We believe it should be the other way round. We aim to make quick access to a trusted doctor a natural part of the travel experience, rather than a frantic search when something goes wrong, and Doctorsa’s growth shows that users value transparency, speed and freedom of choice even in a sector that has traditionally been not very consumer-oriented. With the support of PranaVentures, we want to accelerate the roll-out of this model through partnerships with companies, tourism operators, insurance providers and global platforms. We will also continue to invest in the platform’s development so that it can interact natively with AI-powered assistants, as we are convinced that in the coming years an increasing proportion of requests for digital services will be channelled through these new tools.”
With the transaction announced today, PranaVentures (which recently merged with P101) has now completed 20 investments through its first fund, including three exits already realised in less than five years of operation.
“Doctorsa operates in a sector characterised by solid structural trends: the growth of international tourism, the evolution of telemedicine and the rising demand for accessible and immediate digital healthcare services,” says Sergio Scalzi, investment manager at PranaVentures. “The company has demonstrated a strong ability to execute, building a scalable platform with a distinctive international positioning in just a few years. “With this transaction, we are making a firm commitment to the Future of Health, a sector in which we will be increasingly involved.”
Doctorsa is now positioned as Europe’s leading provider specialising in digital medical care for international travellers, meeting a growing demand for immediate, simple and reliable access to healthcare services whilst travelling away from home. At the same time, the platform enables new models of professional flexibility for doctors, who can provide remote consultations at any stage of their lives and careers, wherever they may be, thereby maximising their availability to patients.
This funding round comes at a time of strong growth for the global digital health market and for international travel. In 2025, international travel exceeded 1.5 billion trips (source: UN Tourism), setting a new all-time record, whilst demand for accessible, immediate and digital-first healthcare services continues to grow.
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